Question 1

What is Gordon SOC and how does it work?

Accepted Answer

Gordon SOC is an AI-powered Security Operations Centre by Mitigata that provides 24/7 threat detection, automated triage, deep investigation, and instant containment. It ingests logs and telemetry from your entire environment, establishes behavioural baselines within 72 hours, and uses ML models combined with 1,200+ MITRE ATT&CK techniques to surface genuine threats with a false positive rate under 0.3%.

Question 2

How fast does Gordon SOC detect and respond to threats?

Accepted Answer

Gordon SOC detects threats in under 5 minutes with a mean triage time of under 2 minutes. Automated response playbooks can isolate endpoints, block IPs, and suspend accounts in under 30 seconds, achieving a mean time to respond of under 2 minutes without waiting for human approval.

Question 3

Is Gordon SOC compliant with CERT-In requirements?

Accepted Answer

Yes. Gordon SOC is backed by CERT-In certified analysts and is built to meet Indian regulatory requirements. It maintains a full chain of custody for legal and compliance purposes, supports audit-ready reporting, and aligns with CERT-In incident reporting timelines mandated for Indian enterprises.

Question 4

Can Gordon SOC replace an in-house security operations team?

Accepted Answer

Yes. Gordon SOC is purpose-built for organisations that need enterprise-grade security operations without the cost of building an in-house team. It provides 24/7/365 coverage, AI-powered triage, automated incident response, and CERT-In certified analyst escalation at a fraction of the cost of a full in-house SOC.

Question 5

What systems and tools does Gordon SOC integrate with?

Accepted Answer

Gordon SOC integrates with 200+ security tools, including Sentinel, Splunk, CrowdStrike, SentinelOne, AWS, Azure, GCP, Okta, and Active Directory. It deploys via a lightweight agent or API connection and is operational in under 30 minutes with no professional services engagement required.

Question 6

How does Gordon SOC reduce alert fatigue for security teams?

Accepted Answer

Gordon SOC's AI correlation engine automatically triages, enriches, and risk-scores every alert before it reaches your team. With a false positive rate under 0.3% and 90% noise reduction through automated resolution, security teams only see genuine, prioritised threats, eliminating the overwhelming volume of false alerts that cause burnout in traditional SOC setups.

Question 7

Does Gordon SOC support proactive threat hunting?

Accepted Answer

Yes. Gordon SOC includes a proactive threat hunting engine that continuously searches your environment for indicators of compromise, dormant threats, and attacker TTPs. It covers 1,200+ MITRE ATT&CK techniques, uses UEBA for behavioural anomaly detection, and detects APT and insider threats that evade signature-based detection.

Question 8

How does Gordon SOC help CISOs with board-level reporting?

Accepted Answer

Gordon SOC provides CISOs with real-time dashboards and audit-ready reports showing threat trends, mean detection and response times, critical incidents resolved, and overall security posture. Reports are structured for board presentation - translating technical threat data into business risk metrics without requiring manual compilation.